Host Preparation Checklist

Get your home ready for your guest's arrival

Cleaning Standards

  • Deep clean all rooms (bedrooms, bathrooms, kitchen, living areas)
  • Vacuum and mop all floors thoroughly
  • Clean all windows and mirrors until spotless
  • Dust all surfaces, shelves, and furniture
  • Clean and sanitize all bathrooms (toilets, sinks, showers, tubs)
  • Wipe down kitchen appliances inside and out
  • Empty all trash cans and replace with fresh liners
  • Change all bed linens and ensure pillows are clean
  • Wash all towels and provide fresh ones
  • Final walkthrough: Property must be delivered clean, exactly or better than when your guest arrived

Key Handoff Procedures

  • Prepare a secure key exchange location (front door, lockbox, or designated spot)
  • Ensure proper ID verification: Guest must show valid ID (driver's license, passport, etc.)
  • ID verification does not need to be personal—a secure, non-contact handoff is acceptable
  • Provide clear written instructions for key pickup location and timing
  • Include backup contact number in case of questions
  • Confirm key receipt with guest via message or email
  • Ensure all keys are labeled and functional before handoff

Emergency Contacts & Documentation

  • Provide emergency contact number (yours or property manager)
  • Include local emergency services numbers (police, fire, medical)
  • Create a house manual with:
  • • WiFi password and network name
  • • Thermostat/heating/cooling instructions
  • • Appliance operation guides
  • • Trash and recycling pickup days
  • • Parking information
  • • Local area information (restaurants, shops, attractions)
  • • Utility shut-off locations (water, gas, electric)
  • Provide written copy of house rules and expectations
  • Include your preferred contact method and response time expectations

Pro Tips

  • Complete all cleaning at least 24 hours before guest arrival
  • Take photos of the property in its clean condition for your records
  • Do a final walkthrough the morning of guest arrival
  • Ensure all lights work and the home is well-lit for arrival
  • Stock basic essentials: toilet paper, paper towels, soap, shampoo
  • Leave a welcome note with your contact information

Important Reminder

Your property must be delivered clean, exactly or better than when your guest arrived. This is essential for maintaining trust in our community and ensuring positive experiences for all members. A well-prepared home leads to excellent reviews and future booking opportunities.

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