How we collect, use, and protect your personal information
29 Travel Club ("Company," "we," "us," "our," or "29 Travel Club") is committed to protecting your privacy and ensuring you have a positive experience on our website (www.29travelclub.com) and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service. By accessing and using 29 Travel Club, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Account Registration: When you create an account, we collect your full name, email address, phone number, date of birth, residential address, and profile information (bio, photo, interests).
Pre-Registration: When you pre-register for early access, we collect your full name, email address, location (city, country), and interest type (host, guest, or both).
Application Submission: When you apply for membership, we collect property details (address, property type, bedrooms, bathrooms), property photos, personal information, and screening responses.
Payment Information: When you make a payment, we collect payment method details processed through Stripe. We do not store full credit card numbers; Stripe handles all payment processing securely.
Usage Data: We automatically collect information about your interactions with our Service, including pages visited, time spent on pages, links clicked, search queries, and features used.
Device Information: We collect information about your device, including device type, operating system, browser type, IP address, and unique device identifiers.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity and preferences. See our Cookie Policy for details.
We use the information we collect for the following purposes:
Your public profile (name, photo, bio, reviews, ratings) is visible to other members on the platform. Approved members can view each other's profiles to facilitate connections and bookings. When you book a stay, the host receives your contact information and booking details.
We share information with third-party service providers who assist us in operating our website and conducting our business, including:
We may disclose your information when required by law, such as in response to subpoenas, court orders, or government requests. We may also disclose information when we believe in good faith that disclosure is necessary to protect the safety, rights, or property of 29 Travel Club, our users, or the public.
If you are located in the European Union, the United Kingdom, or other jurisdictions with similar privacy laws, you have the following rights:
If you are a California resident, you have the right to know what personal information is collected, used, shared, or sold. You also have the right to delete personal information collected from you and to opt-out of the sale or sharing of your personal information.
To exercise any of these rights, please contact us at [email protected] with your request. We will respond to your request within 30 days or as required by applicable law.
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Website: www.29travelclub.com
We use cookies to personalize content and ads, and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information you have provided to them or that they have collected from your use of their services.