Refund Requests

Submit and track your refund requests. We process all requests within 5-7 business days.

New Request

Your Refund Requests

REF-001

2026-02-15

Completed

Amount

$299.00

Reason

Deposit Return

Refund for completed stay - property returned in good condition

REF-002

2026-02-20

Approved

Amount

$199.00

Reason

Cancellation

Cancellation refund for booking cancelled 30 days in advance

REF-003

2026-02-25

Pending

Amount

$299.00

Reason

Deposit Return

Awaiting host confirmation of property condition

Refund Policy

  • •Refund requests are processed within 5-7 business days of approval.
  • •Deposit refunds are issued once the host confirms the property was returned in good condition.
  • •Cancellation refunds depend on the cancellation policy at the time of booking.
  • •Refunds are issued to the original payment method used during booking.
  • •For questions about your refund, contact our Concierge 24/7 team.